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FAQ

Frequently Asked Questions

What type of vehicle will I be riding in?
All rides with Lane Drop are provided in our 2025 Black Cadillac Lyriq, a fully electric luxury SUV. This vehicle offers a quiet, smooth ride with a spacious, upscale interior—perfect for business, airport transfers, and special events. The Lyriq features climate control, leather-appointed seating, ambient lighting, and ample luggage space for maximum comfort.
Which areas do you serve?
We proudly serve Seattle and surrounding cities including Bellevue, Redmond, Kirkland, SeaTac, and the greater King County region. Whether you need transportation from the airport, to a business meeting, or for a special occasion, we’ve got you covered.
How do I book a ride?
Booking with Lane Drop is easy. You can reserve directly through our website, call us, or email your trip details. Simply provide your pickup location, destination, time, and any special requests. We recommend booking in advance to ensure availability, especially during peak travel hours or event dates.
Do you offer airport pickup and drop-off?
Yes. We provide private airport transfer service to and from Seattle-Tacoma International Airport (SEA), as well as local FBOs and private airfields. We monitor your flight in real-time and offer meet-and-greet service inside the terminal upon request. Our chauffeur will assist with luggage and ensure a smooth, timely transfer.
Are your chauffeurs professionally trained?
Yes. Our chauffeurs are background-checked, professionally trained, and dressed in business attire. They are punctual, courteous, and committed to providing a discreet, comfortable experience for every client.
Do you offer services for corporate travel?
Lane Drop specializes in corporate chauffeur services for executives, business travelers, and company clients. We offer corporate accounts, priority booking, and customized billing solutions for businesses with recurring transportation needs.
Can you accommodate special occasions like weddings or proms?
Our luxury Cadillac Lyriq and chauffeur service are perfect for weddings, proms, anniversaries, romantic evenings, birthdays, and more. We can customize the ride experience to match the tone and schedule of your event.
What happens if my flight is delayed or arrives early?
No need to worry. We track all arriving flights in real time, and your chauffeur will adjust accordingly. Whether your flight is early, delayed, or on time, we’ll be there when you land.
What is your cancellation policy?
We understand that plans change. We ask that you provide at least 24 hours' notice for cancellations to avoid any fees. For same-day or last-minute cancellations, a fee may apply depending on the circumstances and time of cancellation.
Do you offer child car seats?
Yes, we can provide child safety seats upon request. Please let us know the age and size of the child at the time of booking so we can install the appropriate seat before pickup.
What payment methods do you accept?
We accept all major credit cards, corporate billing, and secure online payments. All transactions are processed safely and confidentially.